Mark III Hunter On Way Back from Ruger

ecdoesit · Post by **ecdoesit** » Thu Apr 24, 2008 4:17 pm

After only 7 business days, Ruger is sending back my Mark III Hunter. I must admit Ruger customer service proved to be incredibly responsive. I think it was important that I called them to ask for prioritization of my servicing since the gun is new. I will follow up with a range report once I receive the gun. As some may recall, I was the guy with the Hunter from hell with the gun having tons of ejection issues due to an apparent combination of magazine positioning and extractor problems.

melchloboo · Post by **melchloboo** » Thu Apr 24, 2008 4:50 pm

did they give you any detail about what they did? are they sending you back yours or a replacement?

ecdoesit · Post by **ecdoesit** » Thu Apr 24, 2008 5:43 pm

I didn't get any details as the person who did the repairs was not in. I'll have to wait until it arrives.

Adam67 · Post by **Adam67** » Thu Apr 24, 2008 9:51 pm

Mine is at Ruger right now. I sent in my Mark III competition target (new) for a dented chamber (from the firing pin). They sent out a UPS label to get it and I noticed it was for overnight shipping!

greener · Post by **greener** » Thu Apr 24, 2008 11:37 pm

Three days is pretty quick turnaround. Especially considering they are in the SR9 recall.

bearandoldman · Post by **bearandoldman** » Fri Apr 25, 2008 7:06 am

Adam67 wrote:Mine is at Ruger right now. I sent in my Mark III competition target (new) for a dented chamber (from the firing pin). They sent out a UPS label to get it and I noticed it was for overnight shipping!

I believe according to UPS and FedX regulation all hand guns must b shipped overnight and only an FFL can shiip by USPS.

Adam67 · Post by **Adam67** » Fri Apr 25, 2008 12:20 pm

bearandoldman wrote:
Adam67 wrote:Mine is at Ruger right now. I sent in my Mark III competition target (new) for a dented chamber (from the firing pin). They sent out a UPS label to get it and I noticed it was for overnight shipping!
I believe according to UPS and FedX regulation all hand guns must b shipped overnight and only an FFL can shiip by USPS.

Just noticed your in Mid Michigan......I'm in Houghton Lake.

Adam67 · Post by **Adam67** » Thu May 01, 2008 5:27 pm

Well now I'm not so happy......they just told me 6-8 weeks!!!

I'm a bullseye shooter and that is my only gun! Not happy.

recumbent · Post by **recumbent** » Thu May 01, 2008 6:50 pm

Adam67 wrote:Well now I'm not so happy......they just told me 6-8 weeks!!!

I'm a bullseye shooter and that is my only gun! Not happy.

You now have the "Perfect" excuse to buy another pistol......

greener · Post by **greener** » Thu May 01, 2008 9:32 pm

Don't you need more than one for that?

Adam67 · Post by **Adam67** » Fri May 02, 2008 2:26 pm

recumbent wrote:
Adam67 wrote:Well now I'm not so happy......they just told me 6-8 weeks!!!

I'm a bullseye shooter and that is my only gun! Not happy.
You now have the "Perfect" excuse to buy another pistol......

I called them back and was very polite and explained my situation. She said she would see what she could do. Got a call back about 30 minutes later saying they would move my gun up to the front of the line

. I think that recall has caught up with them.

hogdogs · Post by **hogdogs** » Fri May 02, 2008 2:45 pm

Goodluck adam... Hope it shows up soon. Anyone know how many units were included in the recall?
I am glad to hear the turnaround rate is pretty good on these Rugers. I don't expect to send in a firearm but glad to know if I ever do it won't be a 6 month affair.
Brent

ecdoesit · Post by **ecdoesit** » Sat May 03, 2008 12:12 am

My Hunter arrived in the mail back from Ruger. There is a note on a form that says "Ejector Repaired". It looks to me that it is possible that they lowered the magazine position by a tiny amount. Theoretically that should be enough to prevent spent cases from hitting the rear magazine lip. However, testing with a spent case by retracting it manually with the magazine loaded still resulted in the spent case hitting the rear magazine lip (instead of the ejector) so I am skeptical at the moment. If Ruger's repair doesn't work I'll just take Bullseye's advise and grind down the magazine lip. I'm hoping to test the gun out tomorrow.

bearandoldman · Post by **bearandoldman** » Sat May 03, 2008 7:21 am

ecdoesit wrote:My Hunter arrived in the mail back from Ruger. There is a note on a form that says "Ejector Repaired". It looks to me that it is possible that they lowered the magazine position by a tiny amount. Theoretically that should be enough to prevent spent cases from hitting the rear magazine lip. However, testing with a spent case by retracting it manually with the magazine loaded still resulted in the spent case hitting the rear magazine lip (instead of the ejector) so I am skeptical at the moment. If Ruger's repair doesn't work I'll just take Bullseye's advise and grind down the magazine lip. I'm hoping to test the gun out tomorrow.

Moving the bolt slowly by hand will not really duplicte the action of live fire. Take it to the range and give it a good workout of a couple hundred rounds or so, and enjoy the testing.

Adam67 · Post by **Adam67** » Sat May 03, 2008 12:44 pm

greener wrote:Don't you need more than one for that?

Well you can shoot up to three. Most shoot two, a .22 and a .45ACP (1911).

Most beginners like me just shoot the .22 until they get proficient with it. I plan on adding a 1911 into the mix next year.